Job Opportunities

We're Hiring a Seasonal Program Assistant

The Program Assistant for the Christmas Program provides support that is needed to meet the needs of the program and the clients served. This position runs from September to January and is approximately 35 hours per week, with some evening work and some Saturday work. The core duties include packing, receiving/stocking inventory, supporting the distribution process, calling clients, training volunteers, and managing the process flow in the Program Directors absence. Schedules are coordinated by the Christmas Program Director.

Essential Duties

These are the core component duties for the position and are not to be considered an inclusive list.

  • Assist with processing incoming donations and inventory organization.
  • Assist with packing and distribution.
  • Work with the Christmas Program Director to identify families that have self-identified as needing additional support and referring for follow-up.
  • In the absence of the Program Director, coordinate activities according to a plan and schedule, provide support and assistance to volunteers, interact with those making donations. It is expected that the Program Director will receive a debrief upon returning.
  • Assist with contacting families who have requested more information and resources.
  • Provide guidance and support to volunteers; ensure there are adequate supplies available.
  • Participate in the end of season recap with the Christmas Program Director to evaluate the results and impact of the program for the year ending and identify areas for improvement.
  • Assist with end-of-year inventory counting process.
  • Other duties as assigned.

Education/Experience

High School Diploma or equivalent. Preferred experience in a social service environment with a volunteer presence. Must have experience with Microsoft Office, specifically Word, Excel, and Outlook. Must have strong organizational skills, be detail-oriented, self-motivated, work with minimal supervision, and be able to handle stressful situations where multi-tasking is essential. Must have to ability to work a flexible schedule as some evening and weekend work will be required. Must have strong written and oral communication skills as well as phone etiquette skills.

Expectations of all MCH Staff:

Members of MCH staff are part of our own internal community as well as our external communities. There is an expectation that all staff will bring forward their best selves and behaviors that support a sense of belonging and respect by:

  • Accepting and supporting diversity of individuals and of individual thoughts and ideals in our work and interactions within MCH and outside MCH.
  • Adhering to ethical and confidentiality policies, guidelines, and expectations whether they be internal policies, policies of licensing or accrediting agencies or those that are part of professional licensure.
  • Offering solutions to address problems or concerns, working with others as needed/warranted.
  • Honoring and respecting without bias the socioeconomic and cultural backgrounds of each child, adult, or family that is receiving services at Maine Children’s Home.
  • Participating in staff team-building and social events to maintain a strong, positive, cohesive team.
  • Sharing the load when programs are stressed and stretched.

MCH Core Values

  • RESPECTFUL. We honor and respect each other, those we serve and listen to our Community. MCH values all members of our MCH Community and the members of the Communities where we live and work. We respect the heritage, the history, the diversity, and the uniqueness. We listen and hear the needs and challenges and respond directly or by providing a path to appropriate resources. We will evolve with the changing needs of the community and people we serve.
  • CARING. We provide a safe, respectful, and welcoming environment. MCH is committed to providing an environment where anyone who enters our campus or our buildings are greeted with kindness and are provided with clear direction and communication. We will promote a sense of Belonging for all, creating connections, and celebrating the worth of each individual.
  • COLLABORATIVE. We are collaborative and build partnerships. MCH understands that it cannot be all things to all people. Instead, we will make every effort to do our work with internal collaborations and partnerships between staff and programs and by forging strong, long-term relationships with Community organizations and providers to support needs efficiently and effectively. We will regularly build and strengthen these critical connections.
  • FORWARD-LOOKING. We are forward thinking, forward moving, and transparent in our communication about our work. MCH understands the importance of innovation, setting clear future paths, and keeping pace with changes in service opportunities and advancements. We also understand and support the training and/or credentialing necessary to be truly innovative. We will use a lens focused on the future in all that we do.
  • IMPACTFUL: We care about the impact and outcomes of our work. Each service or support provided by any staff member of MCH has the opportunity to positively impact the outcomes experienced by those receiving the services. We will remain relevant by strategically monitoring our services and outcomes, so we achieve the highest impact on an individual’s potential.
  • STEWARDS: We focus on a sustainable financial foundation for the organization. MCH Board and Staff work together to honor the expectations and restrictions of gifts and donations made to the organization and work diligently to preserve and grow the legacy endowments that support long term sustainability and program development that serve the clients of Maine Children’s Home.

Physical Demands/Conditions

Moderate lifting (to 35 lbs.) required. Moderate reaching, pushing, pulling, walking, and standing for long periods of time required. Must be able to comfortably move up and down stairs, often carrying boxes or inventory items.

Please e-mail letter of application, current resume to Diana Rafuse – drafuse@mainechildrenshome.org. The full job description and salary information will be available upon request.

Are you interested in working with Maine Children’s Home?

We have many experienced and dedicated staff members who have a tremendous passion for helping children and their families and as the agency continues to grow, we’re interested in hearing from people who share that passion.

Job openings are posted on this page as they become available, but you can always email your qualifications to Diana Rafuse at drafuse@mainechildrenshome.org.